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Instructor Needed for ITIL Training Courses

 

 

Project ID: 204-18 Project Title:

ITIL Training Courses

Deadline to Submit Your Resume: 12.03.2018
Status: Active Type: Contract Contact: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Project Description:

We are looking for an instructor to provide a series of six (6) ITIL training courses over the course of FY19 (1 December 2018 – 30 September 2019) at dates to be agreed.

Training Courses
During fiscal year (FY) 2019, the selected vendor shall provide one offering of each of the following ITIL-related courses that meets the stated learning objectives.

ITIL Foundations (3 Days)

  • Identify opportunities to develop IT processes using ITIL guidelines
  • Interact with IT teams using ITIL terminology and concepts
  • Explore IT Service Management processes
  • Recognize the importance of IT and business integration

ITIL Continual Service Improvement (CSI) (3 Days)

  • Familiarize students with terms used within the CSI phase
  • Apply the seven-step improvement process
  • Deliver CSI using proven techniques
  • Creating a reporting policy template
  • Organize for CSI by defining responsibilities with tools and technology
  • Implement CSI while analyzes challenges, critical success factors, and risks.

ITIL Service Design (3 Days)

  • Define the goal, objectives, and scope of service design
  • Outline key activities for service design processes
  • Enhance the quality of IT service provision within an organization
  • Measure service design using critical success factors and key performance indicators

ITIL Service Transition (3 Days)

  • Outline key activities for Service Transition
  • Enhance the quality of IT service provision within an organization
  • Manage people through service transition
  • Measure service transition using critical success factors and key performance indicators

ITIL Service Strategy (3 Days)

  • Analyze principles, techniques, and relationships to create service strategy
  • Identify the purpose, scope, and objective of each service strategy process
  • Assess IT governance to set strategy and leverage governance frameworks and bodies
  • Determine IT application opportunities

ITIL Planning, Protection, and Optimization (PPO) (5 Days)

  • Plan key activities for PPO processes
  • Attain operational excellence by using the PPO processes
  • Apply key metrics to evaluate PPO success
  • Recognize the details that comprise each PPO process

All courses should equip students to pass the associated exams for the course. The courses should include both lecture based and hands-on learning application conducive to adult learning principles.

Each class will have a minimum of 10 registered students.

Location: Indiana.

If you are interested please send us your resume and hourly rate. 

Contact: This email address is being protected from spambots. You need JavaScript enabled to view it.

Requirements and skills: USA Citizen, 5 years of experience, Bachelor's Degree, etc.
Project duration:                 / Period of performance: during the year 2019. Location: Indiana
Contact: This email address is being protected from spambots. You need JavaScript enabled to view it.   Connect via: LinkedIn Group
 

 

Feel free to contact us by phone at 312.804.9992 or via This email address is being protected from spambots. You need JavaScript enabled to view it. to inquire about this or any other job openings.

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