Duration: 3 days
24 PDUs (2.4 CEUs)
Associate degree, or global equivalent, plus 1-3 years of information and management systems experience.
In this leadership and management skills training, you learn how to become an essential element of your organization. You will also learn about the strategies via which you can even manage your manager to accomplish higher team results. The leadership and management skills for non-managers training will improve your confidence as you promote to a leadership role.
· Leadership vs management
· Characteristics and styles of effective leaders
· Interpersonal communication skills
· Conflict management
· Manage time
· Team building
· Problem-solving & Decision making techniques
· Influencing skills
· Negotiation skills
· Change management
Who Should Attend
Managers, team leaders, supervisors and functional managers.
Method of Delivery
• Onsite/Live class instructions or Online web conference
• Open discussion
• Case studies