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ITE1006 - Negotiation Skills for IT Professionals

ITE1006 - Negotiation Skills for IT Professionals

Duration: 1 day

Price: $565.25

Description

We negotiate all the time – with family and friends, as well as colleagues, managers, clients and suppliers. This course explains the phases of negotiation, tools to use, and ways to find win-win solutions.

Learning Objectives

• Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
• Understand and apply basic negotiating concepts
• Lay the groundwork for negotiation
• Identify what information to share and what to keep to yourself
• Understand basic bargaining techniques
• Apply strategies for identifying mutual gain
• Understand how to reach consensus and set the terms of agreement
• Deal with personal attacks and other difficult issues

Method of Delivery

• Onsite/Live class instructions or Online web conference
• Lectures
• Open discussion
• Case studies
• Surveys

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