Duration: 1 day
For IT to deliver superior consulting-level results to the organization it servers, IT employees at all levels of the organization must understand how to effectively blend their technical expertise with superior communication and collaborative skills, in a wide variety of situations and with multiple stake-holder personality styles, who have varying needs and wants.
This Collaborative Consulting Skills for IT training class is specifically designed to provide technical professionals with the tools needed to provide this high level of business acumen and proactive business participation.
• Understand SERVE consulting methodology.
• Develop techniques for building client trust and long-term relationships.
• Learn ways to build your professional reputation.
• Learn novel approaches to communicating with internal clients and others.
Method of Delivery
• Onsite/Live class instructions or Online web conference
• Open discussion
• Case studies