Duration: 2 days
14 PDUs (1.4 CEUs)
Group discounts available.
Associate degree, or global equivalent, plus 1-3 years of information and management systems experience.
Fast thinking is a crucial component when communicating with your team. Receive and deliver information, not data or what is nice to hear. How do you do that? By listening to what your team says.
• What Is the Difference Between Information vs. Data?
• Communication Life Cycle
• Understanding Communications Behaviors and Styles
• Listening vs. Assuming
• Trust But Verify – Moving Forward
Who Should Attend
Managers, team leaders, supervisors and functional managers.
Method of Delivery
• Onsite/Live class instructions or Online web seminar
• Open discussion
• Case studies